Our “Maintenance Option” is $7.00 a month and covers mechanical issues relating to the instrument that are not caused by damage or misuse. Our Large Brass and Woodwind “Maintenance Option” is $10.00 a month. Should damage occur, the customer will be liable to pay for damages and or replacement parts if needed. “Renters” with the “Maintenance Option” may be offered a “Loaner” instrument, pending availability, while the original instrument is being repaired. The customer then agrees to take any and all liability while using the “Loaner” instrument. Should damage exceed more than half the instruments listed value on the contract, Davids’ Broken Note reserves the right to charge the customer for the full price of the instrument. The customer would then own the instrument and the contract would be considered fulfilled. “Maintenance Option” payments are not applicable towards the purchase or fulfillment of Davids’ Broken Note’s Rent-To-Own contract.
It is understood that “Renters” who do not opt to have Davids’ Broken Note’s “Maintenance Option”, will pay for any and all issues at current shop pricing. This applies to active Rent-To-Own contracts as well as Returned instruments.
Woodwind and Brasswind Maintanance
Davids’ Broken Note’s “Maintenance Option” for Woodwind and Brasswind instruments covers once a year, a full professional cleaning of the rented instrument. Brasswind instruments, both large and small brass, will receive an Ultrasonic Cleaning. Woodwind instruments, both large and small, will receive a Clean, Oil, and Adjust. Cleanings do not accumulate, and are not subject to any type of reimbursement should the “Renter” not bring the instrument in for cleaning.
Fretted Maintenance
Customers opting to have Davids' Broken Note's "Maintenance Option" for fretted instruments will receive:
1. Two free packs of standard strings each year -12 gauge phos. bronze for acoustic (uncoated) -10 gauge nickel wound for electric (uncoated) -45 gauge nickel wound for bass (uncoated)
2. Free installation of new strings
3. Free Setup for customers preference or change of string gauge
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